Information for your clients

Working collaboratively strengthens recovery and community.

Medically Supervised Comfortable Detox


We understand that fear of the detox process can be the single biggest obstacle to seeking treatment for substance abuse. You can rest assured that the detox program offered by The Bay is as comfortable as it can possibly be for your client.

We create a nurturing and comfortable, home-like environment and use the assistance of gentle medications to ease withdrawal symptoms. Once these withdrawal symptoms have abated, we gradually reduce and eliminate the assisting medication. In this way, the discomfort of withdrawal is minimised.


The Bay offers:


  • 24/7 medically monitored detox in a peaceful, home-like atmosphere
  • A private retreat residence – your client’s luxury residence is not shared with other clients and is effectively a hospital-in-the-home arrangement
  • Single-client care: Exclusive, one-to-one, personalised care. No group therapy. No other clients. No distractions. Intensive healing just for your client
  • Respectful, compassionate, expert care throughout the program
  • Collaborative Care and comprehensive aftercare planning


Individual Personalised Rehabilitation


Compare us with most other rehab facilities: 

The Bay Retreats: Most Other Rehab Facilities:
Trauma-informed model of care, employing a cutting-edge approach to treatment Address addiction as a singular symptom in a reductive approach
Address the immediate concerns and underlying issues of the addiction or condition for sustainable recovery Treat the symptoms – not the core or underlying issues behind the symptoms
An entire team of peple dedicated to your client’s recovery (staff to client ration of 20:1) Large volumes of patients means personal attention is impossible
Uses a self-empowered, evidence-based, non-12 step approach Approach addiction as an incurable disease – the client is always an “addict”
Completely personalised program, one-to-one care, flexible, evolves as your client progresses Use group therapy and 12 Step meetings
Acknowledges each client’s ability as a mature adult to make empowered decisions with support Advocates total abstinence as the only option

Private Independent Residence


We offer the best luxury accommodation available in the renowned Byron Bay area. Each client is provided with their own independent house, near the beach or in the lush hinterland. Only The Bay team members directly involved in your client’s care will come to the residence. Your client’s absolute privacy and anonymity are assured.


Smooth Admissions Process


Because we operate on a one-to-one basis only and bring a team of people together to care for our clients individually, we generally do not have a waitlist. In most cases we can admit your client within 7 days of receiving a completed self-assessment form. We send this form after an initial conversation about the kind of retreat that will best suit their individual needs. It is the first step in our simple admissions process.


Program Costs


Our program fees are all-inclusive and everything is taken care of from the moment your client arrives. Because each retreat is tailored to their specific needs the cost of programs can only be ascertained after our initial conversation to decide what kind of retreat will suit their needs and requirements. If you would like to find out more about costs please talk to us.



  • Keleher, H. (2015). ‘Partnerships and collaborative advantage in primary care reform.’ Deeble Institute for Health Policy Research Australian Healthcare and Hospitals Association, Evidence Brief no. 13. School of Public Health and Preventative Medicine, Monash University. Accessed: 06/06/2016. Available:
  • Thompson, J.J. & Nichter, M. (2016). ‘Is there a role for complementary and alternative medicine in preventive and promotive health? An anthropological assessment in the context of US health reform.’ Medical Anthropology Quarterly, 30:80–99. Accessed 25/05/22016.
Call our Clinical Director on 0437 966 457
Send us a message to [email protected]

Questions about The Bay?

Choosing a rehabilitation or recovery program is a significant life decision.
Our website aims to inform & educate, helping you to make the right decision.

Still need answers? Talk to our psychologists today.