A LUXURY HEALTHCARE EXPERIENCE
Regain control & find freedom
Driven by innovation and excellence for 15 years in the treatment of alcohol, substance use and mental health conditions, The Bay in Byron Bay is a sought-after destination for those seeking successful recovery from addiction and mental health issues.
Our qualified thought-leaders in the area of alcohol and drug addiction and mental health offer Australian and global clients the very best in healthcare, delivered in the comfort of luxury surroundings and absolute privacy.
We prioritise well-being, providing every client with the highest level of personal care and results they deserve, from first contact until after their stay ends.
The result is a proven and holistic treatment package that considers the whole person and their ongoing well-being.
THE BAY & COVID SAFETY
Keeping People Safe is A Key Component of Our Business
Here at The Bay, it is business as usual. We are continuing to deliver the full complement of our services within a Covid-aware framework, to ensure we provide a safe environment for our clients, visitors and our staff.
We closely monitor developments associated with COVID-19, and, in accordance with Health Department guidelines, we have developed a suite of best practice policies and procedures to ensure the highest quality of care throughout your treatment programme.
Our Covid Safety Plan allows us to quickly adjust to the changing landscape of this often and ever-changing situation.
Strategies include (but are not limited to):
New clients must undertake COVID test & isolate prior to Day 1 admission
Daily temperature checking of all clients, staff and visitors
All visitors will be required to check-in using a QR Code to ensure we are notified early in case of close contacts
The use of PPE by staff and visitors (when deemed necessary)
Isolation of clients (& staff) who present with symptoms
Regular information and training sessions for all staff on infection control, including hand hygiene and cleaning policies and procedures
Visitor restrictions (where deemed necessary and in line with regulatory expectations)
For Our New Admissions
Due to the increased risk posed by the Delta strain, we are currently asking all new clients to be Covid tested prior to admission. This requirement will be reviewed regularly, and will be determined on a case-by-case basis in accordance with the current Covid status, both locally and nationwide.
Until we are in a post-Covid world however, there will be some standard procedures that will remain in place for New Admissions and they include providing responses to these following questions:
In the last 14 days, have you had symptoms of a respiratory illness e.g. sore throat, runny nose, cough, shortness of breath and/or fevers?
Have you been tested for COVID in the last 14 days? If yes, do you have the results?
Have you been identified as a “close contact” of a positive or probable case of Covid 19?
Have you or anyone in your household returned from overseas in the last 14 days?
Have you or anyone in your household returned from Interstate in the last 14 days?
Have you or anyone in your household visited any of the current Hot Spots on the NSW Health website in the past 14 days?
Although Covid 19 is, for the time being, a part of our day-to-day lives; for us, it is just another aspect of our commitment to your health care journey, in which you have entrusted us for the duration of your stay.